At DaGe.ro, we want every customer to be fully satisfied with their purchase. If, for any reason, you wish to return a product, we offer a simple and transparent return policy.
???? Return Conditions:
- Return period: Products can be returned within 14 calendar days from the date of delivery
- Product condition: Items must be in their original packaging, sealed (if applicable), unused, and with all accessories and documents included
- Non-returnable items: Customized products, downloadable software, and unsealed items that cannot be resold due to hygiene or safety reasons
⏳ Return Process:
- Fill out the return form on our website or contact our support team
- Pack the product securely and send it back via courier to the provided address
- Once we receive and inspect the item, we will issue a refund within 7-14 business days, using the same payment method
???? Return Shipping Costs:
- If the return is due to a defect or an error on our part, we will cover the shipping cost
- Otherwise, the customer is responsible for the return shipping fees
If you have any questions, we are here to assist you!
???? Customer Support: vanzari@dage.ro